Privacy Policy
This Privacy Policy explains how Ootori Pte. Ltd. collects, uses, discloses, and safeguards your information when you visit our website, purchase our handmade crochet and knitwear products (such as scarves, socks, gloves), or interact with us.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing/shipping address, payment details
- Usage Data: How you interact with our website (e.g., pages visited, time spent, browser type)
- Cookies & Tracking: We use cookies and similar technologies to enhance your shopping experience
2. How We Use Your Information
We use collected information to:
- Process and fulfill your orders
- Provide customer support and manage your account
- Send updates, offers, or newsletters (only if you opt-in)
- Improve our website, products, and services
- Comply with legal and regulatory requirements
3. Sharing Your Information
We do not sell or trade your personal information. We may share it only with:
- Trusted service providers who help us operate our website, logistics, and payments
- Legal authorities if required by law
4. Data Security
We apply appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or loss.
5. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your personal data
- Withdraw consent to marketing communications at any time
- Lodge a complaint with a relevant data protection authority
6. Third-Party Links
Our website may include links to third-party sites. We are not responsible for their privacy practices or content.
7. Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect data from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at: 📧 info.ootoripteltd@gmail.com